HELP CENTER
Frequently Asked Questions
Everything you need to know about Balsam Tahini.
About Our Product
Balsam Tahini is stone-ground in small batches from premium sesame seeds. No added oils, no preservatives, no stabilizers. Just pure sesame — the way tahini was meant to be made.
Our tahini contains one ingredient: premium sesame seeds (100%). That's it.
Yes — 100% plant-based, vegan, and naturally gluten-free.
Yes, Balsam Tahini is both kosher and halal certified. You'll find the certification badges on our product pages.
Because we use zero stabilizers or additives, the natural sesame oil separates to the top — this is a sign of purity, not a defect. Simply stir it back in before use.
Orders & Shipping
Orders are packed and shipped within 1–2 business days from our Mississauga, Ontario facility. Standard shipping typically takes 3–7 business days across Canada.
Yes — free standard shipping on all orders over $40 within Canada.
Please contact us as soon as possible at hello@balsamtahini.ca. We process orders quickly, but we'll do our best to accommodate changes before your order ships.
Returns & Freshness
If you're not completely satisfied, we'll replace your order or issue a full refund — no questions asked. We stand behind the quality of every jar.
Store in a cool, dry place away from direct sunlight. Once opened, you can refrigerate it to extend freshness, though it may thicken slightly when cold — bring it to room temperature and stir before use.










